Effective Date: June 2, 2026
Welcome to Pamzy wears. By browsing and shopping on this website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Orders and Availability
All orders placed on our website depend on item availability.
Because our bags and shoes sell out quickly, an item in your cart is not reserved until payment is completed.
If an item becomes unavailable after payment, we will notify you immediately to arrange a refund or an exchange for another item.
2. Sizing and Product Descriptions
We do our best to display the true colors, materials, and details of our bags and shoes. However, slight color variations may occur due to your phone or computer screen settings.
Shoes: Please use our size guide before ordering. If you are between sizes, we recommend contacting us via WhatsApp before placing your order.
3. Pricing and Payment
All prices listed on the website are in Nigerian Naira (₦) and exclude delivery fees unless stated otherwise.
We accept secure online payments via [Paystack / Flutterwave / Moniepoint] and direct bank transfers.
Orders will only be processed and dispatched after we receive full payment confirmation. We do not offer Payment on Delivery (POD) unless specifically stated at checkout.
4. Delivery and Shipping
Lagos Deliveries: Typically takes [1 to 2] business days.
Outside Lagos (Interstate): Typically takes [3 to 5] business days.
Please ensure your delivery address and phone number are 100% correct. Our dispatch riders or courier partners will call you before delivery; if you are unreachable after multiple attempts, you may be charged a re-delivery fee.
5. Returns, Exchanges, and Refunds
Exchanges: If a shoe does not fit, you can request an exchange within [48 hours] of receiving it. The item must be completely unworn, undamaged, and in its original packaging.
Delivery Costs for Returns: The customer is responsible for the courier fee to send the item back and ship the new size, unless the mistake was from our end (e.g., we sent the wrong size or a damaged item).
Refunds: We only issue refunds if the item delivered has a factory defect that cannot be replaced. We do not offer refunds for “change of mind.”
6. Changes to Terms
We reserve the right to update these Terms and Conditions at any time to reflect changes in our business or Nigerian e-commerce laws.
Need Help?
If you have any questions about these terms, please contact our support team:
WhatsApp: 0703 316 5892
Email:pamzywears1@gmail.com
Instagram: @pamzy_wears
